Effective Date: December 1, 2025
1. Who We Are
Our website address is: https://massagio.com.mx.
Massagio is a massage therapy service operating in Montreal and Playa del Carmen. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. For any privacy-related inquiries, please contact us at: info@massagio.com.mx.
2. What Personal Data We Collect and Why
We collect personal information that you voluntarily provide through our online booking or contact forms. This may include:
• Your name
• Your email address
• Your phone number
We use this information solely to:
• Respond to your inquiries
• Schedule and manage your massage appointments
• Communicate important updates related to your booking
We do not collect sensitive health information through our website.
3. Comments
If you leave comments on our site, we collect the data shown in the comments form, along with your IP address and browser user agent string to help detect spam.
An anonymized string (hash) from your email address may be sent to the Gravatar service to check if you use it. The Gravatar privacy policy is available at https://automattic.com/privacy/. Once your comment is approved, your profile picture may be visible to the public.
4. Cookies
We use cookies to enhance your experience. For example:
• If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience.
• Temporary cookies are used to check if your browser accepts cookies.
• Login and screen preference cookies are used for registered users (if applicable).
You can control or delete cookies through your browser settings.
5. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited those sites directly. These websites may collect data, use cookies, and track your interaction with their content.
6. Who We Share Your Data With
We do not sell or rent your personal data. However, if you request a password reset (if user accounts are enabled), your IP address may be included in the reset email.
7. How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely.
If you submit a booking or contact form, we retain your information only as long as necessary to fulfill your request and for administrative purposes.
8. What Rights You Have Over Your Data
You have the right to:
• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Withdraw your consent at any time
To exercise these rights, please contact us at info@massagio.com.mx.
9. Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
We may use third-party services (e.g., email or booking platforms) that store data outside of Canada. In such cases, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws.
10. How We Protect Your Data
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Access to your data is limited to authorized personnel only.